You will need documents that show your legal name, permanent street address, and date of birth. Appropriate forms of ID include a driver’s license, state-issued identification or valid passport.

You get your account number sent to your email address upon sign up and you can view them in your Online Banking dashboard.

From the Kelder home page, you will see a "Sign Up" button in the upper right corner of the page. Enter your Email Address and Password in the input fields and click "SIGN IN."

If you have access to Kelder Online Banking, you can update this information within your Profile Settings, or you can contact us.

To send a wire, you will be asked to provide your name, complete street address, Kelder account number and crediting information. The crediting information includes the bank name, complete street address, routing number and the recipient’s name, complete street address and account number.

Charges can be disputed through Online Banking or by phone. To submit a dispute by phone, please call 800.477.9702.

It's easy to monitor your available balance through Online Banking, or by calling 800.SUNTRUST.

A pending transaction is a transaction that has not been posted to your account, but is reflected in your available balance.